Zentangle Books & Creations, LLC – Privacy Policy

This is the privacy policy, as updated from time to time ("Privacy Policy"), of Zentangle Books & Creations, LLC. ("We" or "Us"). The individual clicking the "I Accept" button below ("you") agree to be bound by this Privacy Policy. Capitalized terms used but not defined in this Privacy Policy have the meanings specified in the Zentangle Terms of Use. We respect your privacy and are committed to protecting your personal information. We will comply with this Privacy Policy and applicable U.S. privacy law when we gather information from users of the Services.

COLLECTING YOUR INFORMATION.

When you use the Services, you acknowledge and agree that you may have to provide Us the following User-provided and usage-based information:
Your username, password, phone number, email address, push notification name (if applicable) when you register for an account;
Billing information;
Profile information that you provide for your user profile (e.g., first and last name, picture, phone number);
User Content (e.g., Zentangle Art, comments, and other materials) that you post to the Services;
Communications between you and Us. For example, we may send you Services-related Short Message Services ("SMS") (e.g., account verification, changes/updates to features of the Services, technical and security notices). Note that you may not opt out of Services-related SMS;
Information about your physical location, generated when the App is installed;
Information about your Art or Mosaics (defined pursuant to the Terms of Use); and
Information concerning terms and conditions contained in agreements into which you may have entered, through the App or otherwise.

We do not access the contact list or address book on your mobile device.

Analytics information:

We may use third-party analytics tools to help us measure traffic and usage trends for the Services. However do not collect other information such as the web pages you visit, add-ons, or other information that occurs outside your use of Zentangle Mosaic. What limited app specific information we do collect is done in such a way that it cannot reasonably be used to identify any particular individual user.

Cookies and other similar technologies

We do not use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use the Services.

We do not partner with advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or the third party.

Log file

Log file information may be automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.

When you use our Services, our servers may automatically record certain log file information, including your web request, Internet Protocol ("IP") address, your physical location, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Services, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from SMS sent to our users which then help us track which SMS are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Services.

Device identifiers and Metadata:

When you use a mobile device like a tablet or phone to access our Services, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers". Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device.

A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Us. A device identifier may deliver information to us or to a third party partner about how you browse and use the Services and may help us or others provide reports. Some features of the Services may not function properly if use or availability of device identifiers is impaired or disabled.

Metadata is usually technical data that is associated with user content. For example, Metadata can describe how, when and by whom a piece of user content was collected and how that content is formatted.

USING YOUR INFORMATION

In addition to other uses of your information described under this Privacy Policy, we may use your information to:

Allow you to access your information once logged in;
Remember your previously entered information;
Maintain a record of contractual terms to which you have consented, either through the App or otherwise;
Improve, test and monitor the Services;
Develop and test new products and features;
Diagnose and fix technical problems related to the Services;
Update the App on your device; and
Other promotional or technical activities.

SHARING YOUR INFORMATION.

We may share your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that Zentangle is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Services (including by providing analytics) and Affiliates’ own services (including by providing you with better and more relevant experiences).

We do not work with third-party organizations to provide Services to you or provide services to you independently ("Service Providers"). Therefore, we do not share your information with third-party Service Providers.

We do not work with third-party advertisers and thus do not share your information with them.

We will disclose information about you to government or law enforcement officials in compliance with the legal process and service of subpoenas to the fullest extent we are technically able. We reserve the right to disclose information about you to government or law enforcement officials, or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), at the request of governmental authorities or other third parties conducting an investigation, to protect the property and rights of Zentangle or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.

NOTIFYING ZENTANGLE DUE TO SECURITY BREACH

You must notify Zentangle immediately of any breach of security or unauthorized use of your mobile phone. Although Zentangle will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Zentangle or others due to such unauthorized use.

CHANGE OF CONTROL AND YOUR INFORMATION

If we sell or otherwise transfer part or the whole of Zentangle or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information as described under Section 1.1 above, and any other information collected through the Services may be among the items sold or transferred. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

LEGAL REQUESTS AND YOUR INFORMATION

We may access, preserve and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; and to prevent death or imminent bodily harm. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm.

You understand that we can be legally prohibited from disclosing the existence or non-existence of a legal request for your information.

If we receive a request from a jurisdiction and we believe that request to be inequitable, not lawful, or not consistent with internationally recognized standards, we may not comply with that request. As a result, you understand and agree that you may loose access to the Services in that jurisdiction. You further understand and agree that we will not provide any refund or compensation for any loss to you or any other party under such circumstances.

HOW WE STORE YOUR INFORMATION

Your information collected through the Services may be stored and processed in the United States or any other country in which we, our Affiliates or Service Providers maintain facilities.

By registering for and using the Services you consent to the transfer of information to the U.S. or to any other country in which we, our Affiliates or Service Providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

We use commercially reasonable safeguards to help keep the information collected through the Services secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, we cannot ensure the security of any information you transmit to us or guarantee that information on the Services may not be accessed, disclosed, altered, or destroyed.

Child Safety & CSAE/ Mosaic App

We are fully committed to protecting children from exploitation and abuse. Our app strictly prohibits any content, activity, or behavior that promotes or facilitates child sexual abuse or exploitation (CSAE), in accordance with applicable laws and Google Play policies.

We do not allow users to share or engage in any inappropriate conduct involving minors. Our moderation and reporting tools are designed to swiftly detect and address such behavior. Violations will result in immediate removal of content and suspension or banning of user accounts.

If you have any concerns or need to report potential CSAE-related issues, please contact us directly at mosaic@zentangle.com. We take all reports seriously and will respond promptly.

Kindersicherheit & sexueller Missbrauch von Kindern/ Mosaic App

Wir setzen uns voll und ganz für den Schutz von Kindern vor Ausbeutung und Missbrauch ein. Unsere App verbietet gemäß den geltenden Gesetzen und den Google Play-Richtlinien strengstens jegliche Inhalte, Aktivitäten oder Verhaltensweisen, die sexuellen Missbrauch oder sexuelle Ausbeutung von Kindern (CSAE) fördern oder erleichtern.

Wir erlauben Nutzern nicht, unangemessenes Verhalten gegenüber Minderjährigen zu teilen oder sich daran zu beteiligen. Unsere Moderations- und Meldefunktionen sind darauf ausgelegt, solches Verhalten schnell zu erkennen und zu bekämpfen. Verstöße führen zur sofortigen Entfernung von Inhalten und zur Sperrung oder Sperrung von Nutzerkonten.

Wenn Sie Bedenken haben oder potenzielle Probleme im Zusammenhang mit sexuellem Missbrauch von Kindern melden möchten, kontaktieren Sie uns bitte direkt unter mosaic@zentangle.com. Wir nehmen alle Meldungen ernst und reagieren umgehend.

Seguridad Infantil y Abuso Sexual Infantil (ASI)/ App Mosaic

Estamos totalmente comprometidos con la protección de los niños contra la explotación y el abuso. Nuestra app prohíbe estrictamente cualquier contenido, actividad o comportamiento que promueva o facilite el abuso o la explotación sexual infantil (ASI), de acuerdo con las leyes aplicables y las políticas de Google Play.

No permitimos que los usuarios compartan ni participen en conductas inapropiadas que involucren a menores. Nuestras herramientas de moderación y denuncia están diseñadas para detectar y abordar rápidamente este tipo de comportamiento. Las infracciones resultarán en la eliminación inmediata del contenido y la suspensión o bloqueo de las cuentas de usuario.

Si tiene alguna inquietud o necesita reportar posibles problemas relacionados con ASI, contáctenos directamente a mosaic@zentangle.com. Nos tomamos muy en serio todas las denuncias y responderemos con prontitud.

Sécurité des enfants et abus sexuels sur mineurs / Application Mosaic

Nous nous engageons pleinement à protéger les enfants contre l'exploitation et les abus. Notre application interdit strictement tout contenu, activité ou comportement encourageant ou facilitant l'abus ou l'exploitation sexuelle des enfants (abus ou exploitation sexuelle des enfants), conformément aux lois applicables et aux politiques de Google Play.

Nous interdisons aux utilisateurs de partager ou d'adopter des comportements inappropriés impliquant des mineurs. Nos outils de modération et de signalement sont conçus pour détecter et traiter rapidement de tels comportements. Toute violation entraînera la suppression immédiate du contenu et la suspension ou le bannissement du compte utilisateur.

Pour toute préoccupation ou tout problème potentiel lié à l'abus ou à l'exploitation sexuelle des enfants (abus ou exploitation sexuelle des enfants), veuillez nous contacter directement à l'adresse mosaic@zentangle.com. Nous prenons tous les signalements au sérieux et vous répondrons rapidement.

児童の安全とCSAE/Mosaicアプリ

私たちは、児童を搾取や虐待から守ることに全力を尽くしています。当アプリは、適用法およびGoogle Playポリシーに従い、児童の性的虐待または搾取（CSAE）を助長または促進するコンテンツ、活動、行動を固く禁じています。

未成年者を巻き込んだ不適切な行為の共有や関与は許可していません。当社のモデレーションおよび報告ツールは、このような行為を迅速に検出し、対処するように設計されています。違反行為があった場合、コンテンツは直ちに削除され、ユーザーアカウントは停止または禁止されます。

CSAEに関する懸念事項や潜在的な問題を報告する必要がある場合は、mosaic@zentangle.comまで直接ご連絡ください。すべての報告を真摯に受け止め、迅速に対応いたします。

Kindveiligheid & CSAE/Mosaic-app

We zetten ons volledig in om kinderen te beschermen tegen uitbuiting en misbruik. Onze app verbiedt ten strengste alle content, activiteiten of gedragingen die seksueel misbruik of uitbuiting van kinderen (CSAE) bevorderen of faciliteren, in overeenstemming met de toepasselijke wetgeving en het beleid van Google Play.

We staan gebruikers niet toe om ongepast gedrag met betrekking tot minderjarigen te delen of te vertonen. Onze moderatie- en meldingstools zijn ontworpen om dergelijk gedrag snel te detecteren en aan te pakken. Overtredingen zullen leiden tot onmiddellijke verwijdering van content en schorsing of blokkering van gebruikersaccounts.

Als u zich zorgen maakt of mogelijke CSAE-gerelateerde problemen wilt melden, kunt u rechtstreeks contact met ons opnemen via mosaic@zentangle.com. We nemen alle meldingen serieus en zullen snel reageren.

儿童安全与儿童性虐待/Mosaic 应用

我们致力于保护儿童免受剥削和虐待。根据适用法律和 Google Play 政策，我们的应用严禁任何宣传或协助儿童性虐待或剥削 (CSAE) 的内容、活动或行为。

我们不允许用户分享或参与任何涉及未成年人的不当行为。我们的审核和举报工具旨在快速检测并处理此类行为。违规行为将导致内容立即被移除，用户帐户将被暂停或封禁。

如果您有任何疑虑或需要举报与 CSAE 相关的潜在问题，请直接发送电子邮件至 mosaic@zentangle.com 联系我们。我们会认真对待所有举报，并及时回复。

SPECIAL NOTE TO INTERNATIONAL USERS

These Services are intended for and directed to users in the United States. If you are a user accessing the Services from another region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Services, which are governed by Massachusetts law, this Privacy Policy, and our Terms of Service, you are transferring your personal information to the United States (or any other country in which we, our Affiliates or Service Providers maintain facilities) and you expressly consent to that transfer and consent to be governed by Massachusetts law for these purposes.

CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modification.

TRANSLATION POLICY

This document may have been translated from English to another language as a courtesy. If conflict arises between the translated version and the English version, the English version will govern.